We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

About the Role

Rula is seeking a Director of Strategy & Operations to drive Rula’s understanding of how our patients are doing and leverage that data to improve quality internally and communicate our quality externally. This role sits directly at the heart of our mission - they will be obsessed with understanding whether our patients are getting better and what Rula could be doing differently to create stronger outcomes.

In this role, we are looking for a highly analytical and strategic operator. You should be comfortable working through high levels of ambiguity, navigating large and complex data sets, and communicating and breaking down dynamically intricate problems into smaller, discrete chunks for business stakeholders. You will also create new metrics and ways to think about patient outcomes, and spearhead initiatives from ideation to MVP piloting that will move the needle on the metrics you care most about.

Required Qualifications

• 6+ years of experience in strategy and operations-based roles (Business Operations, Consulting, Product Operations, etc.)

• 4+ years of analytics experience, with advanced proficiency using SQL and data visualization tools (Looker, Tableau, PowerBi, etc.)

• Expertise delivering assets that are embedded into operational processes or workflows, and a proven ability to ideate and execute operations-led experiments

• Excellent written and verbal communication skills, with a proven ability to break down complex, ambiguous problems into smaller, discrete chunks

• Experience in building trust and collaborating effectively alongside multiple stakeholders and executives in a fast moving environment

Preferred Qualifications

While having the preferred qualifications enhances your candidacy, having all of them is not mandatory. We encourage all interested applicants to apply, even those who may not meet every preferred requirement.

• 1+ years of experience in a high-growth startup environment

• Expertise in building functions from 0 to 1, launching processes with limited resourcing

• Experience working with patient populations/clinicians and leading critical initiatives to improving outcomes

We're serious about your well-being! As part of our team, full-time employees receive:

• 100% remote work environment: Working hours to support a healthy work-life balance, ensuring you can meet both professional and personal commitments

• Attractive pay and benefits: Full transparency of pay ranges regardless of where you live in the United States

• Comprehensive health benefits: Medical, dental, vision, life, disability, and FSA/HSA

• 401(k) plan access: Start saving for your future

• Generous time-off policies: Including 2 company-wide shutdown weeks each year for self-care (for most employees)

• Paid parental leave: Available for all parents, including birthing, non-birthing, adopting, and fostering

• Employee Assistance Program (EAP): Support for your mental and physical health

• New hire home office stipend: Set up your workspace for success

• Quarterly department stipend: Fund team-building activities or in-person gatherings

• Wellness events and lunch & learns: Explore a variety of engaging topics

• Community and employee resource groups: Participate in groups that celebrate employee identity and lived experiences, fostering a sense of community and belonging for all

• Discounted programs: Fetch, SmartSpend, Ladder, SoFi

Our team

We believe that diversity, equity, and inclusion are fundamental to our mission of making mental healthcare work for everyone. We are dedicated to having a culture of inclusion that will support our employees in feeling safe, seen, heard, and valued.