Opportunities in the Upfront Portfolio


Medical Director (Remote)



United States · Remote
Posted on Saturday, May 11, 2024

We believe that mental health is just as important as physical health. We recognize that mental health issues can be complex and multifaceted, and we are dedicated to treating the whole person, not just the symptoms.

We aim to create a world where mental health is no longer stigmatized or marginalized, but rather is embraced as an integral part of one's overall well-being.

We believe that by providing quality care that is both evidence-based and compassionate, we can empower individuals to take charge of their mental health and achieve their full potential. We are passionate about making a positive impact on the lives of those struggling with mental health issues and we strive to be a force for positive change in the field of mental healthcare.

The Role

As our Medical Director for the contracted, multi-state psychiatry model at Rula, you will play a pivotal role in advancing our mission of making mental health care accessible and effective for everyone. You will report to the CMO, yet at this leadership level function highly independently. You will be responsible for owning the development and progress of quality initiatives and programs alongside Business, Legal and Clinical Operational leadership to sustainably grow psychiatry services in all fifty states. You will lead the development and implementation of the key processes and systems that define clinical quality – provider quality management, measurement informed care, patient safety. Your primary directive will be ensuring onboarding, monitoring, education, and remediation of the 1099 psychiatry provider group including MD, DO and NP licensure with specialty psychiatry training. Additionally, you will assist with cross-coverage for CMO duties and when necessary for leadership in the Rula psychiatry group as a whole.

At Rula, we recognize the significance of mental health and aim to revolutionize mental healthcare delivery. This role presents an opportunity to partner closely with clinical and operational leadership to transform data insights and evidence-based standards into initiatives and repeatable processes. You will have a seat at the table with executive leaders, executing a critical piece of our company strategy and reshaping mental healthcare in our country. Our team culture at Rula is collaborative, where clinical subject matter experts and operators work together in lockstep. Trust, communication, and partnership are essential to our success. We foster accountability without blame, recognizing that taking risks may lead to occasional setbacks. We value integrity and always strive to do the right thing, building transparent and trustworthy relationships with patients, providers, and payers.

Key Responsibilities

Specific to this role:

  • Work with clinical leadership to define, develop and oversee quality initiatives and programs within a 1099 multi-state group.

  • In collaboration with clinical and operational leadership, design and implement tools and processes to ensure provider quality on a population and individual level including the use of measurement informed care (MIC).

  • Specifically, you will work in close collaboration with the Head of Clinical Quality to dovetail 1099 psychiatry quality monitoring into the system that identifies and monitors, educates and remediates all 1099 providers. You will ensure these policies and processes are defensible, foundational and scalable to a large multi-state contracted psychiatry group. You will use MIC and professional guidelines and benchmarks to inform these policies and procedures.

  • Partnership with Provider Strategy & Operations on growth plans, process and execution, as well as offer design and assist with implementation.

  • Partnership with Compliance & Clinical Operations to understand evolving regulatory landscapes and if/how we change our care delivery to respond.

  • Provide input to Product and Engineering on requirements for making our contracted/1099 model successful for providers and patients.

  • When required, you shall assist with cross-coverage for CMO duties at executive level as well as any critical functions of managing the 1099 psychiatry group.

  • As part of reporting to CMO and executive leadership you will maintain weekly 1:1 with CMO highlighting wins and challenges as well as partner with operations to have regularly, agreed on meetings with identified stakeholders (eg OKRS and weekly report outs).

Generalized to this level of clinical leadership:

  • Communicate complex ideas clearly and concisely, distilling insights into actionable recommendations.

  • Collaborate with cross-functional teams to synthesize requirements and translate them into effective actions.

  • Demonstrate a patient and provider-first mindset in all initiatives and decision-making processes.

  • Explore and leverage tools and technology to streamline workflows, reduce costs, and improve the overall experience.

  • Contribute to problem-solving efforts, approaching challenges with a solution-oriented mindset.

  • Develop durable processes and procedures for quality best practices and uphold standards for productivity and responsiveness to patients.

Required Knowledge and Skills

  • BC/BE MD or DO in General Adult Psychiatry. Board certification in Child and Adolescent psychiatry is preferred.

  • The candidate must have an active license in good standing with preference for compact license and licensure in NJ, FL and CA.

  • He or she must have a minimum of 5 years of direct clinical practice post-graduate training.

  • He or she will be required to have a minimum of 5 years in clinical leadership that includes overseeing licensed psychiatric clinicians including both ANPs and MD/DOs. Experience in leading and supervising in a remote telehealth practice is preferred.

  • Experience working with cross-functional teams, leading organizational efforts.

  • Proven ability to distill complex ideas into clear recommendations and actions.

  • Operations experience, particularly in developing repeatable processes and optimizing workflows for core quality activities like coaching and peer review.

  • Cross-functional leadership skills, including problem statement development, project scoping, and defining ownership, timelines, and action plans.

  • A high level of accountability and commitment to driving projects to completion.

  • Strong problem-solving skills with a solution-oriented mindset, exploring tools and technology to simplify workflows, reduce costs, and enhance the overall experience.

We're serious about your well-being! As Part Of Our Team, Full-Time Employees Receive

  • 100% remote work environment from anywhere in the US

  • Competitive pay and benefits that don’t change based on location

  • Health benefits: medical, dental, vision, life, disability, and FSA/HSA

  • Access to our 401(k) plan

  • Generous time off policies, including 2 company-wide shutdown weeks each year (for most employees) to focus on self-care

  • Paid parental leave

  • Employee Assistance Program (EAP)

  • Stipend to ensure your home office sets you up for success

  • Quarterly department stipend for team building or in-person gatherings

  • Wellness events and lunch & learns spanning many topics

Our Team

The people of Rula are what truly define our mission and determine our impact on the people we serve. We believe in building not only a team, but a diverse community, inspiring each other by taking on big challenges, growing and succeeding together.