Senior Campaign Manager, Client Solutions - FirstLook (creators.gg)

Pragma

Pragma

Customer Service

Canada · Remote

Posted on May 12, 2026

About FirstLook (www.firstlook.gg) & Pragma (www.pragma.gg)

Pragma is building the modern operating system for game development, trusted by over 120 game studios, including Square Enix, Sony, EA, Krafton, Gardens, Brain Jar Games, and more.

Pragma Platform is the game industry leading backend — cross-platform authentication, social, commerce, player data, matchmaking, telemetry, and more. Works as your backend or with your existing backend.

FirstLook (including creators.gg and player.gg) is our player relationship management platform that helps studios onboard, understand, and reward their players throughout a game's entire lifecycle — from first playtest to live operations. We've onboarded millions of players and power community growth for 250+ studios.

You'll be joining a deeply experienced team who have scaled some of the largest games in the world, including League of Legends and Destiny 2. Our team also brings platform experience from Google, Twitch, Amazon, and Microsoft.

We are a Series B company backed by globally renowned technology investors, including Greylock, Insight Partners, and Upfront Ventures.

About the Role

We're hiring a Senior Campaign Manager to run FirstLook's custom creator campaign business. You'll be the point person between our platform and the studios funding these campaigns, building and executing influencer campaign that hit their goals and drive revenue on our side.

This role is strategically important as we build out creators.gg. You'll collab and own campaigns from pitch to kickoff through reporting, manage a small team (including a part-time creator manager), and work directly with the COO to scale the offering. This is a high-impact role where you'll be shaping a new service offering with the backing of a well-funded company with product market fit.


Core Responsibilities

Custom Campaign Strategy & Execution

  • Run creator campaigns end-to-end
  • Build strategies that hit studio goals and lean into what our platform and creator campaign features does well
  • Own budgets, timelines, and P&L across all campaigns
  • Partner with product, engineering, and data to optimize campaign workflows and performance
  • Build the operational muscle: campaign workflows, communication cadences, performance tracking
  • Collaborate on pricing, competitive positioning, and roadmap
  • Contribute to sales conversations and proposal development for large custom deals

Client Relationship Management

  • Serve as primary strategic contact for enterprise clients including AAA studios, publishers, and major indie developers
  • Lead client onboarding, campaign kickoffs, and strategic planning sessions
  • Deliver campaign reporting, insights, and optimization recommendations
  • Identify upsell opportunities and expansion within existing accounts

Creator Network & Platform Development

  • Build and maintain relationships with the creators, talent and agencies we work with
  • Feed learnings back to product so the platform keeps improving for this work


Requirements

Experience

  • North American Time Zone
  • 3–8 years in client solutions, account management, or campaign management at a gaming agency, influencer marketing platform, or similar B2B service company
  • Proven track record managing campaigns with game studios and publishers and/or brands
  • Direct experience with creator/influencer campaign strategy, execution, and performance optimization
  • Deep understanding of the gaming industry, marketing channels, and the creator ecosystem

Skills

  • Self starter and comfortable with executing through ambiguity and limited information
  • Strong analytical acumen
  • Strong B2B relationship and communication instincts (game studios, agencies, talent)
  • Existing creator network and studio/publisher relationships a big plus
  • Fluent with CRMs, campaign platforms, and performance analytics tools
  • Fluent in Twitch, YouTube, TikTok, and the metrics that matter on each

Job Benefits

  • Competitive compensation including equity
  • A remote-first work environment with annual in-person meetups
  • 100% medical, dental, vision
  • 401(k) with company match
  • Flexible vacation
  • Parental and family care leaves
  • Access to an incredible network in the gaming and technology industries