Opportunities in the Upfront Portfolio


Email & SMS Marketing Associate

Parachute Home

Parachute Home

Marketing & Communications
Posted on Wednesday, February 7, 2024


We are seeking a motivated Email & SMS Marketing Associate to join our dynamic marketing team. As a key player in our marketing efforts, you will be responsible for planning, executing, and optimizing engaging email and SMS campaigns that resonate with our audience, along with supporting other retention initiatives. Reporting to the Lifecycle Marketing Manager, this role will closely collaborate with creative, merchandising, site operations, and retail teams.

REPORTS TO: Lifecycle Marketing Manager



  • Campaign Planning and Calendar Management:
    • Develop and maintain a comprehensive marketing calendar for email and SMS campaigns.
    • Collaborate with cross-functional teams to align campaigns with overall marketing initiatives.
    • Develop a robust strategic testing calendar for email and sms.
  • Content Brief Development:
    • Work closely with the content team to create compelling briefs for email and SMS content.
    • Ensure that content aligns with brand guidelines, marketing objectives, and target audience.
  • Campaign Execution:
    • Build, test, and deploy email and SMS campaigns
    • Implement segmentation strategies for targeted and personalized communication.
    • Monitor campaign performance and troubleshoot any issues that may arise.
  • Reporting and Analysis:
    • Track key performance indicators (KPIs) for email and SMS campaigns.
    • Generate weekly, quarterly, and year end reports on campaign performance, audience engagement, and trend and benchmarking analysis.
    • Provide insights and recommendations for continuous improvement.
  • Competitive Analysis and Trend Monitoring:
    • Conduct competitive analysis to stay informed about industry trends and best practices.
    • Stay abreast of emerging technologies and trends in email and SMS marketing.


  • Bachelor’s degree in Marketing, Communications, or a related field.
  • 2-5 years marketing experience, with 1-3 years in email marketing preferred
  • Highly organized with the ability to prioritize requests and make adjustments based on developing business needs
  • Excellent communication skills and ability to translate concepts into compelling creative briefs
  • Analytical mindset with the ability to interpret data, identify trends, and draw actionable insights; proficiency in Excel and Google Sheets required, bonus proficiency with SQL, Looker, and data visualization tools.
  • Experience with Email marketing and marketing automation platforms
  • Able to work effectively in a team environment and make informed decisions independently


  • Free bedding for a great night’s sleep, an awesome discount and $300 worth of free product a year!
  • Health, dental and vision benefits with 100% employee coverage offering
  • Flexible vacation packages
  • 401k
  • Competitive salary and stock options

Parachute takes a market-based approach to pay, and pay may vary depending on your location. Your actual base salary will depend on factors such as your skills, qualifications, experience, and work location.

The estimated pay range for this role is $65,000 - $75,000

About Us

Our belief is that when we take care of our home, it takes care of us. Home is an extension of the self. It offers a sense of belonging and welcomes all with ease and warmth. It's where we recharge, wash off the day and rest up for tomorrow. Home is the most comforting word there is. That’s why they say there’s no place like it. The unmistakable feeling of home is what inspired us to create Parachute. To responsibly make essential, lasting items that transform a house into so much more.

Parachute was certified as a great place to work! Check us out here

Our Commitment to You

We believe in the power of a diverse workplace. Which is why we are committed to actively recruiting and hiring people of all races, religions, colors, national origins, genders, gender identities or expressions, sexual orientations, ages, marital statuses, veteran statuses and disability statuses. As an equal opportunity employer, we celebrate diversity and foster an inclusive environment by committing to diverse hiring practices, encouraging education and communication and building a DE&I enrichment and training program.

Ensure your Parachute Home job offer is legitimate and don't fall victim to fraud. Parachute never seeks payment from job applicants. Parachute recruiters will only reach out to applicants from an @parachutehome.com email address. For added security, where possible, apply through our company website at www.parachutehome.com/careers.