Company Overview

Outer Spaces is rethinking how outdoor living spaces are designed and installed.

Traditional outdoor construction projects often involve months of planning, multiple contractors, permitting challenges, and unpredictable costs. Outer Spaces simplifies this process through modular deck and pergola systems that deliver premium design, long term durability, and a dramatically faster installation timeline. Our goal is to help homeowners transform underutilized outdoor areas into intentional spaces for gathering, wellness, and everyday living.

Outer has also pioneered a Neighborhood Host Program where select homeowners showcase their installed spaces to prospective buyers. This allows customers to experience the product in a real environment before making a long term investment. As demand continues to grow, we are expanding our team and hiring a Sales Specialist who can guide customers through the process of bringing their outdoor space to life.

Your Role

The Sales Specialist serves as the primary advisor for homeowners exploring an Outer Spaces project. This role blends product expertise, spatial awareness, consultative sales, and field evaluation. You will help customers understand how an Outer structure can work within their property while guiding them through the investment decision with clarity and confidence.

The role is highly client facing and includes frequent travel to customer homes across Southern California. You will evaluate outdoor spaces, conduct design consultations, manage sales opportunities, and collaborate closely with the operations and marketing teams. This role will be responsible for qualifying those opportunities, guiding the strongest prospects through the process, and helping convert them into successful projects.

Key Responsibilities

Client Consultations and Inbound Sales

• Lead design consultations with homeowners exploring Outer products

• Help customers visualize how an Outer deck or pergola system will transform their outdoor space

• Guide clients through product configurations, materials, and installation considerations

• Present pricing structures, financing options, and project timelines

• Manage each opportunity from initial inquiry through signed agreement

• Maintain a thoughtful and professional buying experience throughout the defined sales process

Lead Qualification and Pipeline Management

• Evaluate inbound leads to determine project readiness and alignment

• Manage a consistent pipeline of opportunities within the CRM

• Execute standardized communication sequences including follow ups and education

• Coordinate showroom visits with Neighborhood Host locations

• Maintain detailed records of conversations, site conditions, and next steps

• Ensure consistent communication with prospects throughout the decision process

Site Visits and Property Evaluation

• Travel to customer homes across Southern California to evaluate outdoor environments

• Conduct in person site visits to assess terrain, layout, access points, and installation feasibility

• Document site conditions through photos, measurements, and notes

• Provide recommendations on configuration and installation considerations

• Share site information with the operations and installation teams to support project planning

Neighborhood Host Program Support

• Identify homeowners who may be strong candidates for the Neighborhood Host Program

• Evaluate properties for their suitability as showroom locations

• Coordinate visits between prospective buyers and host homes

• Maintain positive relationships with host partners

• Support the expansion of the host network across Southern California

Customer Experience Ownership

• Serve as the primary point of contact for customers throughout the sales journey

• Respond to inquiries with professionalism and product expertise

• Set clear expectations around installation preparation and timelines

• Provide ongoing communication and support during the decision making process

• Ensure a smooth transition from signed agreement to project execution

Cross Functional Collaboration

• Provide structured feedback to marketing regarding lead quality and messaging

• Share insights from customer conversations that inform product development

• Communicate site considerations and preparation requirements to operations teams

• Contribute insights that improve the company’s sales playbook and customer journey

Preferred Experience

• 3-6 years of experience in consultative sales, construction related fields, design consultation, or premium home products

• Strong preference for candidates with general contractor experience or construction background

• Familiarity with residential building environments, outdoor structures, landscaping, or architecture

• Experience selling high consideration or high ticket products, leveraging a CRM for consistency

• Comfort conducting site visits and evaluating outdoor spaces

Who You Are

As a key member of the Outer Spaces team, your mindset, curiosity, and ownership will contribute directly to the company’s growth. You approach sales as a form of guidance rather than persuasion and take pride in helping customers make thoughtful decisions about their homes.

Your consultative approach, combined with strong listening skills and spatial awareness, allows you to understand each homeowner’s vision and recommend solutions that truly fit their space. You are motivated by creating meaningful customer relationships and delivering a premium experience from the first conversation through project completion. You describe yourself as someone who is:

• A lifelong learner who thrives in fast paced startup environments and remains adaptable as processes evolve and the company grows

• An organized professional who keeps meticulous notes, manages CRM with discipline, and stays on top of every detail related to client conversations, site visits, and project timelines

• A collaborative team player who celebrates collective wins while also taking pride in individual ownership and accountability

• A results oriented professional with a track record of achieving or exceeding performance goals in consultative sales or client advisory roles

• Tech savvy and confident navigating digital tools, CRM systems, and communication platforms to support a seamless customer experience

• A reliable and ethical self starter with strong judgment, a high level of personal responsibility, and a growth mindset

A Typical Week in This Role

Every week at Outer Spaces is a little different, but most weeks include a blend of customer conversations, site visits, collaboration with the team, and thoughtful follow ups. A typical week include:

• Hosting virtual design consultations with homeowners who are exploring an Outer deck or pergola system for their outdoor space including producing ai renderings by reviewing photos, measurements, and site conditions to recommend the best configuration for a customer’s space

• Qualifying new inbound leads and identifying which opportunities are ready for deeper conversations or site evaluations and coordinating showroom visits with Neighborhood Hosts so prospective customers can experience the product in a real environment

• Driving to properties across Southern California to conduct site visits, evaluate outdoor spaces, and help homeowners visualize how an Outer structure could work in their backyard

• Following up with prospects who are evaluating the investment and answering questions related to installation, layout, or product details while consistently documenting conversations, site visit insights, and project details inside the CRM to maintain a clear and organized pipeline

• Working with the operations team to ensure site conditions are well understood before installations are scheduled & identifying homeowners who could be strong candidates for the Neighborhood Host Program and discussing the opportunity with them

• Collaborating with the founders and team during weekly team meetings on ways to improve the sales process and customer experience as the company grows & sharing direct feedback with the marketing team on common customer questions, objections, or messaging opportunities

Some days may involve several consultations from your desk. Other days you may spend the afternoon visiting homes, walking properties, and helping customers envision how their outdoor space could be transformed. No 2 weeks look exactly the same, which is part of what makes this role exciting.

What Success Looks Like

• Managing a consistent pipeline of qualified opportunities to consistently achieve monthly sales targets

• Converting qualified opportunities into multiple completed projects per month

• Supporting the expansion of the Neighborhood Host network

• Providing valuable feedback that improves the customer experience and installation process

This founding role is a key part of Outer Spaces' revenue growth and customer experience.

What This Role Offers

Outer Spaces is in an early stage of building its team and infrastructure. This role is designed to grow alongside the company. High performing team members will have opportunities to expand into leadership roles across sales, customer experience, and host program development. Early team members also have the opportunity to participate in equity ownership & help shape company growth.

• Competitive base compensation of $60,000 with performance based commission and incentive opportunities tied to project conversions

• Equity participation for early team members who contribute to building the company during this growth stage

• A meaningful role within a small, ambitious team where your insights from the field will influence product development, marketing strategy, and the customer experience

• Direct collaboration with company leadership as we expand our Neighborhood Host network and scale the business

• Significant opportunity for career growth as Outer Spaces continues to expand across Southern California, West Coast, and beyond