Laurel is on a mission to return time. As the leading AI Time platform for professional services firms, we’re transforming how organizations capture, analyze, and optimize their most valuable resource: time. Our proprietary machine learning technology automates work time capture and connects time data to business outcomes, enabling firms to increase profitability, improve client delivery, and make data-driven strategic decisions. We serve many of the world's largest accounting and law firms, including EY, Grant Thornton, and Latham & Watkins, and process over 1 billion work activities annually that have never been collected and aggregated before Laurel’s AI Time platform.

Our team comprises top talent in AI, product development, and engineering—innovative, humble, and forward-thinking professionals committed to redefining productivity in the knowledge economy. We're building solutions that empower workers to deliver twice the value in half the time, giving people more time to be creative and impactful. If you're passionate about transforming how people work and building a lasting company that explores the essence of time itself, we'd love to meet you.

Why Now?

AI will fundamentally change the nature of work, and how we think about work. Laurel is at a pivot point. We've built a product that people like, and have a direction that people love, but it hasn't been done yet. This will help us grow our AI offering in ensuring that the path we are taking ultimately yields our lofty goals of changing the way professional service workers work (and get paid). We can’t wait to grow Laurel with you.

About the Role

As a Senior Desktop Software Engineer, you will lead efforts to capture the digital footprint of a professional worker to support our core timekeeping product. You’ll collaborate closely with cross-functional teams to design and deploy cutting-edge technologies to support core product features. Beyond developing the clients that capture the ever evolving mental models of professional workers, you’ll build and shape our engineering services that support the ingestion and enrichment of those activities.

Responsibilities

Desktop:

• Design, build, and maintain efficient, reusable, secure and extremely reliable code across our client components.

• Design deployment solutions for enterprise wide rollouts and upgrades.

• Participate in the testing and evaluation of new technologies.

• Build the strategy for the endpoint environment, including emerging technology, new technical solutions, software roadmaps.

• Contribute to major technical projects.

• Leverage your Microsoft Windows environment skills using .net/core, c#, Win32API, COM, MSIX to maintain, design, test and implement new features.

• Design, build and maintain the services responsible for ingesting 150 million activities a year.

• Diagnose user issues in the field, using Sumologic logs and application memory dumps to find issues, devise solutions and implement the suggested solutions.

• Understand that startups are a little different, we fail fast and adjust as needed.

• Write unit tests to validate integrations and provide stability for continuous integration.

• Working in a small team with no separate QA team.

• Writing Epics that encapsulate the work to be done and breaking them up into deliverable stories.

• Monitoring and tuning system performance, managing app observability, maintaining service documentation and performing security patching.

• Provide hands-on end user support, administration, installation and issue resolution.

• Identify bottlenecks and bugs, and devise solutions to mitigate and address these issues. Continuously improve performance, scalability, and security of our applications.

• Stay up-to-date with the latest industry trends and technologies, and proactively suggest improvements and new features to enhance our products.

• Implement automated testing and continuous integration/continuous deployment (CI/CD) pipelines to ensure robust and reliable software releases.

Functional Collaboration and Communication:

• Collaborate with AI software engineers to develop holistic strategies for driving outcomes, ensuring robustness, reliability, and maintainability.

• Work closely with product managers, data scientists, and domain experts to align solutions with business goals.

• Maintain clear and comprehensive documentation of the digital footprint components, and systems architecture.

Other engineering duties:

• Attend quarterly offsites (required travel), agile rituals, and other company meetings.

• Participate in an on-call rotation.

• Availability to travel to customers locations.

What We're Looking For

The following are our non-negotiables for candidates.

• Seasoned Windows desktop engineer, with the following key areas of knowledge.

  • C# .net 7.0 and onwards

  • .net Core

  • REST Api

  • Http protocols

  • JSON, OOP

  • Win32, x32 and x64, Windows Server/Enterprise/Home/Professional.

  • COM

  • PInvoke

  • Coding for Virtual Machines and systems with lower specs and resources.

  • Desktop Applications

  • Windows Threading

  • Visual Studio 2022

• Experience with AWS.

• Familiarity with Git, Sumologic, LaunchDarkly, Auth0.

• Experience with taking part in a regular engineering on-call rotation.

• Experience with Agile-style development.

• Excellent communication skills.

Nice to haves

The following are things that we are looking for in a standout candidate and would help make this role a perfect fit.

• Experience with PostgresSQL, MongoDb,

• Experience with NodeJS / Typescript.

• Brower Plugins.

• Outlook Plugins.

• Windows security.

• Wix Installer or other installation tools.

• Experience building standalone desktop applications that has a 99.99% uptime.

Flexibility and Logistics:

• Location: This role will be hybrid in LA, SF, or NY. Will take remote for exceptional candidates..

• Additional Benefits: Comprehensive medical/dental/vision coverage with covered premiums, 401(k), and additional benefits including wellness/commuter/FSA stipends.

• Visa Sponsorship: Unfortunately we are unable to sponsor visas at this time.

• Compensation:

• What happens if my kid or I are sick on a workday? Take all the time you need! We’ll cover for you. And send you some soup.

Why join Laurel:

• To date, we've secured significant funding from renowned venture capitalists (Google Ventures, IVP, Anthos, Upfront Ventures), as well as notable individuals like Marc Benioff, Gokul Rajaram, Kevin Weil, and Alexis Ohanian

• A smart, fun, collaborative, and inclusive team

• Great employee benefits, including equity and 401K

• Bi-annual, in-person company off-sites, in unique locations, to grow and share time with the team

• An opportunity to perform at your best while growing, making a meaningful impact on the company's trajectory, and embodying our core values: understanding your "why," dancing in the rain, being your whole self, and sanctifying time

We encourage diverse perspectives and rigorous thinkers who aren't afraid to challenge the status quo. Laurel is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran or disability status. We are not able to support visa sponsorship or relocation assistance.

If you think you'd be a good fit for this role, we encourage you to apply, even if you don’t perfectly match all the bullet points in the job description. At Laurel, we strive to create an inclusive culture that encourages people from all walks of life to bring their unique, diverse perspectives to work. Every day, we aim to build an environment that empowers us all to do the best work of our careers, and we can't wait to show you what we have to offer!