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Account Manager

GumGum

GumGum

Sales & Business Development
Düsseldorf, Germany
Posted on Friday, April 12, 2024

GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data.

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers

The Account Manager is a critical role in working directly with our advertising agency partners to execute campaigns to meet client targets. The role supports our sales team to ensure that all aspects of campaigns are performing above client expectations while updating, educating, and building relationships with advertising users.

The Account Manager facilitates the management of all aspects of the campaign internally working closely with our design teams, the advertising operations, and our sellers while providing GumGum clients with an industry-leading end-to-end experience.

Note: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. However, for occasional in-person collaboration, we kindly ask that this position be located within a 'commutable' distance to our office.

#li-remote

What You'll Achieve

  • Campaign Management & Client Satisfaction
    • Implement and execute advertising campaigns on GumGum’s platform.
    • Collaborate with internal teams to ensure campaign success.
    • Use GumGum’s Insights Dashboard for weekly performance reports and recommendations.
    • Deliver End of Campaign Reports aligned with objectives and KPIs.
    • Cultivate and manage relationships with agencies and clients to optimize performance.
  • New Business Development
    • Assist in building media proposals using GumGum’s inventory management system.
    • Support sales team with campaign proposals and strategic opportunities.
  • Campaign Execution and Optimization
    • Traffic assets, creative materials, and tags with clients and teams.
    • Review campaign performance regularly to meet KPIs and suggest optimizations.
    • Present campaign updates and communicate optimizations to clients and sales teams.
    • Identify growth opportunities in existing campaigns for incremental revenue.
  • Internal Processes
    • Review and approve IOs and billing reports for accuracy.
    • Provide client service feedback to improve company processes.

Skills You'll Bring

  • BA/BS in Business (Advertising/Marketing) or equivalent experience.
  • 3-5 years in digital media, preferably in Account Management, Media Planning, or Customer Service.
  • Extreme attention to detail.
  • Excellent written and verbal communication skills.
  • Intermediate PowerPoint, Excel, and Word skills.
  • Familiarity with Atlas, Doubleclick, Comscore, Sizmek, MOAT, Integral Ad Science, Millward Brown, Salesforce, Nielsen, DoubleVerify, and JIRA is a plus.
  • Proficiency in online advertising terms, concepts, and revenue models.
  • Ability to manage diverse client needs and maintain excellent customer service.
  • Diplomatic stakeholder management internally and externally.
  • Ability to meet deadlines in a high-pressure environment.
  • Native-level proficiency in German and advanced proficiency in English.
  • Highly self-motivated team player with a growth mindset.
  • Self-organized, proactive, and solution-oriented.

What We Offer

  • Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

Awards

  • Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards
  • 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9
  • Ad Exchanger Programmatic Power Player 2022 and 2021
  • CTO Hero Award of OTT.X 2023
  • Digiday Media Awards Europe finalist 2022 and 2021
  • Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers
  • Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category
  • The Drum Award Digital Advertising: Game-changing Technology for Domino's case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. - Phil Schraeder, CEO

Learn more about our DEIB programming at gumgum.com/deib

Follow us on our socials...

Instagram: @gumgum & @dogsofgumgum
LinkedIn: GumGum
Tweet us: @gumgum
Facebook: GumGum