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Account Manager

GumGum

GumGum

Sales & Business Development
Sydney, NSW, Australia
Posted on Tuesday, April 9, 2024

GumGum is a contextual-first, global digital advertising platform that uses advanced AI technology to serve captivating creative ads that drive consumer attention, without the use of personal data. At GumGum, we don’t need to know who you are to deliver relevant and engaging ads that align with your active frame of mind. We believe that a digital advertising industry based on context rather than personal data builds a more equitable and less invasive future for the internet and is better for consumers, publishers and advertisers alike. Our blueprint for the future, The Mindset Matrix™, combines the power of context and creative in digital advertising to deliver superior attention and drive consumer action without sacrificing personal data.

To be a part of this next phase of digital advertising that prioritizes data privacy, please visit www.gumgum.com/careers

The Account Manager is a critical role within the Customer Success and Operations department that works directly with our advertising agency partners to execute on campaigns to meet client targets. The role supports our sales team to ensure that all aspects of the campaign cycle are performing to client expectations while updating, educating and building relationships with our agency partners.

The Account Manager facilitates the management of all aspects of the campaign life cycle, working closely with our Sales, Creative Services and Programmatic Ad Operations teams to ensure the successful delivery of advertising campaigns, while providing GumGum clients with industry-leading customer service.

Notes: GumGum fosters a flexible work environment, offering GumGummers the ability to work either in-office or remotely/from home. However, for occasional in-person collaboration, we kindly ask that this position be located within a 'commutable' distance to our office.

At this time, we are unable to offer work authorization or visa sponsorship. Individuals who possess legal authorization to work in Australia will be eligible for consideration for this position.

#li-hyrbid

What You'll Achieve

  • Campaign Success & Client Satisfaction

    • Execute sold advertising campaigns on GumGum’s platform within SLA.
    • Ensure exceptional customer experiences and build strong agency relationships.
    • Coordinate with clients and internal teams for smooth campaign operations.
    • Provide IOs, campaign screenshots, and detailed reports.
    • Share insights and recommendations regularly.
    • Assist with billing reports and timely invoicing.
    • Offer feedback to improve client servicing.
    • Understand GumGum’s tools and products thoroughly.
  • Sales Partnership

    • Support new business development and collaborate on media plans.
    • Identify upweight opportunities to drive revenue.
    • Build and maintain relationships with strategic client accounts.
    • Assist in managing and executing strategic sales opportunities.

Skills You'll Bring

  • Bachelor’s degree in Advertising, Marketing, Business, or related field.
  • 2+ years in digital media, preferably in Account Management or Media Planning.
  • Knowledge of Ad Tech and digital advertising trends.
  • Detail-oriented with strong time management skills.
  • Effective communicator with a solutions-oriented mindset.
  • Proficient in Microsoft Office or GSuite.
  • Familiarity with Doubleclick, Sizmek, MOAT, Integral Ad Science, DoubleVerify, Salesforce, and JIRA.
  • Understanding of programmatic advertising concepts.
  • Strong stakeholder management and ability to deliver on client expectations.
  • Ability to handle high pressure and meet deadlines.
  • Customer-focused, self-motivated, and a team player.
  • Open to feedback with a growth mindset.
  • Organized, proactive, adaptable, and eager to learn.

What We Offer

Learn about our benefits & perks package at gumgum.com/benefits. If you'd like additional information, your recruiter can share more specifics during the hiring process!

Awards

  • Shortlisted for Marketing Technology Company of the Year for the 2023 Mumbrella Awards
  • 2024 Winner of 7 BuiltIn Awards on a national, regional, and remote scale - including Remote Best Places to Work at #25 and Best Midsize Places to Work in Los Angeles, CA at #9
  • Ad Exchanger Programmatic Power Player 2022 and 2021
  • CTO Hero Award of OTT.X 2023
  • Digiday Media Awards Europe finalist 2022 and 2021
  • Finalist for the 2023 AdExchanger Awards Best Video Technology For Media Suppliers
  • Gold Award at the IAB Mixx Awards in Belgium in the “Best Use of Advertising Technology” category
  • The Drum Award Digital Advertising: Game-changing Technology for Domino's case study

GumGum is proud to be an equal opportunity employer. At GumGum, we believe in cultivating an environment where our team members can bring their authentic, whole selves to work. Encouraging identity and belonging is one of the many aspects of our culture that makes us stronger as an organization and drives innovation. We are committed to building and delivering a diverse, inclusive, and equitable workforce that is representative of the world around us, where all individuals are treated with respect and dignity - and to act swiftly if this value is ever threatened. We are constantly striving to be better, and we continue to take strategic steps to advance representation. - Phil Schraeder, CEO

Learn more about our DEIB programming at gumgum.com/deib

Follow us on our socials...

Instagram: @gumgum & @dogsofgumgum
LinkedIn: GumGum
Tweet us: @gumgum
Facebook: GumGum