POSITION SUMMARY

Reporting to our VP of Revenue Operations, we are seeking a results-driven Revenue Operations Deal Desk Manager/Director to help Cordial accelerate its revenue growth by maturing our revenue operations. You will play a critical role in scaling the deal desk function, collaborating cross-functionally and providing valuable insights to optimize deal structures. This person will feel comfortable supporting our leaders to execute a growth strategy in a fast-paced start-up environment.

YOU WILL

• Lead revenue business processes such as deal desk, pricing, quoting, and approvals.
• Collaborate with Sales and Client Success to analyze deal structures and develop deal strategy, applying a client-centric mindset and ensuring alignment with company goals.
• Work closely with Sales, Finance, Legal, Product, Engineering and other teams to review deal approvals and implement best-in-class deal processes.
• Develop and manage consistently applied pricing strategies and discount approvals, informed by a deep understanding of pricing models and competitive positioning.
• Equip our sales teams to navigate complex deals by providing training and guidance on pricing strategies, contract negotiations, and deal desk processes.
• Drive initiatives to simplify processes, optimize quote-to-cash procedures, and enhance our deal policies, making a real impact on our productivity and efficiency.
• Partner with Sales, Client Success and Finance to design annual incentive programs
• Work closely with Sales and Success business stakeholders to implement standard metrics and measurement processes that result in strategic KPIs to measure success.
• Support quarterly productivity tool releases to automate and improve revenue growth.
• Conduct competitive and industry analyses to influence pricing, go-to-market, and other business needs.
• Partner with cross-functional teams to improve efficiency, process, and performance to accelerate achievement of Cordial’s business goals.
• Guide business decisions by preparing ad-hoc analysis of operational metrics in support of a wide variety of initiatives across functions.
• Willingness to be available after work hours during end of quarter activities.

ABOUT YOU

• 6+ years experience in a Sales Ops, Revenue Ops, or Deal Desk role supporting Revenue, Sales or Client Success organizations, or a business operations role in the SaaS industry; MBA preferred but not required.
• Deep knowledge of sales operations with strong proficiency in pricing/packaging, deal desk and quote-to-cash processes.
• Experience developing compensation incentive strategy and quota models.
• Detail-oriented with strong project management and organizational skills - comfortable with ambiguity and adept at solving problems creatively;
• Comfortable with complexity and thinking on multiple levels of abstraction.
• Outstanding communication skills and ability to clearly contextualize data insights.
• Proactive and self-motivated to identify and solve problems; comfortable with a high degree of responsibility and autonomy.
• Ability to drive strategic insights and business recommendations; sound business judgment and strong quantitative and analytical skills.
• Positive outlook, you are a self-starter, have a high emotional intelligence (EQ) and a strong ability to take responsibility for your successes and failures.
• You are Cordial. You understand our values and are willing to hold values and accountability in equal measure.

COMPENSATION & BENEFITS

$140,000.00-$160,000.00 annually. The compensation range may be adjusted based on experience and location. In combination with base salary, Cordial's compensation package includes equity and bonus, a robust benefit plan (medical/dental/vision/life), 401k match, flexible time off. Additionally, we offer perks such as monthly wellness and cell phone stipends, childcare and continued education yearly reimbursements. We pride ourselves in maintaining a healthy work/life balance, a strong dedication to DE&I efforts, and an overall respectful and open culture!