Opportunities in the Upfront Portfolio


Operations Supervisor, Rock Island, IL (IN-PERSON)



People & HR, Operations
Springfield, IL, USA
Posted on Wednesday, July 3, 2024

Imaging Production Supervisor

Position Highlights

  • This position is in person In a Precise Location in Rock Island, IL 61201 NOT a work from home job

  • Salary: $55,000

  • Identified Candidate will need to pass a Tier 3 Security Clearance prior to starting, this may take 3-6 months.

  • Identified candidate must complete and clear an Iron Mountain background check and drug test (Includes Marijuana) successfully prior to starting

  • Only US Citizens are eligible for this specific contract, hence for this position, Iron Mountain will consider only US Citizens.

  • PTO: 3 weeks/benefits start from your first day

Position Summary:

Oversee the day-to-day projects within the Imaging Center. Resolve issues, adhere to department standards, monitor timelines and results.

Key Responsibilities:

  • Provide daily direction to employees in order to accomplish projects. Manage project timelines, quality and outcome of Customers orders.

  • Lead, mentor, cross train and provide accountable standards and measures to the department employees.

  • Research and resolve customer issues, modify work procedures as needed to meet customer demand.

  • Ability to assist in the invoicing process.


Minimum Qualifications:

  • 2-3 years supervisory experience highly preferred

  • Working knowledge of imaging processes including Kofax software

  • Experience with overseeing a team of 15+ employees

  • Ability to provide supervisory support across 2 shifts

  • Identified candidate will need to complete a pre-employment drug screen and background check successfully prior to start

Functional Knowledge, Skills, and Competencies:

Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills. Demonstrated basic billing knowledge.

Business Expertise:

Basic understanding of project lifecycles.


Instrumental in driving production through the Imaging Center personnel by leading and mentoring the imaging personnel.

Interpersonal Skills:

This position requires good communication skills to communicate effectively internally and externally. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication. Ability to communicate effectively current imaging processes.


Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0075782