Opportunities in the Upfront Portfolio


DevOps Manager



Software Engineering, Operations
Austin, TX, USA
Posted on Tuesday, July 2, 2024

Job Summary:

At Iron Mountain, we protect what our customers value most, from the everyday to the extraordinary, while helping them bridge the physical and digital world. Today, we help our customers, including 95% of the Fortune 1000, to preserve priceless art, restore classic films, outsource their data centers around the globe and more. Our people have the opportunity to bring their creativity to a workplace that thrives on change. Here you will be part of a team that doesn't just embrace what's exceptional. It is exceptional. The Senior Manager - DevOps role will be a part of the Global Product Engineering team at Iron Mountain, reporting to the Vice President - Global Platforms.

Iron Mountain’s Global Technology Organization is looking for a Senior Manager - DevOps who will be responsible for leading the InSight DevOps team and will be responsible for working with the DevOps and Development teams to deliver functionality in a quarterly release cycle. The position requires a strong leader capable of working with teams of engineers to define design and implementation for new capabilities. The manager is accountable for timely releases and meeting business deadlines, providing tradeoffs with the product team.

The candidate has a strong background in design and delivery of service based functionality within the agile development lifecycle. The Manager has experience with micro service development for cloud-based services in highly performant systems. Experience with cloud deployments and architectures (GCP, Amazon, Azure), Cloud cost management and governance and experience with building observability features is required.

An ideal candidate for this role must be a passionate, team-oriented problem solver who understands and differentiates between what users want vs. what they need to create industry leading solutions. He/She should demonstrate a hybrid of business and technical acumen and understanding of consumer centricity to enable digital experiences. The ideal leader will consistently lead by example, be a role model, and a strong change agent for your team and the larger technology team.

Organizational Leadership:

⦁ Executive Leadership

⦁ Building & leading high-performance teams

⦁ Risk & Change Management

⦁ Global delivery & team management

⦁ Outsourcing & cost optimization

⦁ Technology Portfolio / Program Management


⦁ Participate in design discussions about the technical implementation and consider the tradeoffs to support business value, scalability and delivery timeline.

⦁ Guide the DevOps team in building effective CI/CD pipelines in GitLab (with zero to minimal human intervention required)

⦁ Working knowledge of Terraform and Helm

⦁ Works with Enterprise Cloud Services teams to implement and build scalable systems

⦁ Handles security considerations, anticipates security risks

⦁ Manage configurations for SQL and Cloud based systems

⦁ Handle disaster recovery and support scenarios

⦁ Meet SOC/ISO, NIST and GDPR compliance requirements

⦁ Lead daily scrums and planning sessions with DevOps and Engineering team as a Technical Manager

⦁ Provide cloud architecture oversight and best practices

⦁ Work with third-parties and hyperscalers to integrate with InSight

⦁ Assist Sales/Pre-Sales and Professional Services teams with customer requests for proposals

Experience & Qualifications:

⦁ Strong communication, collaboration and problem solving skills with a track record of delivering production grade systems in a team environment

⦁ Experience in mentoring team members

⦁ Motivated individual who learns quickly, has pride in building a new product and can engage others to accelerate technical solutions

⦁ Familiarity with implementation design patterns and performance challenges

⦁ Experience in working with distributed teams

⦁ Overall experience of 8 plus years in Software Engineering space

⦁ Minimum 2 years of experience leading software engineering teams

⦁ 5 years of experience working with agile scrum methodologies

⦁ 5 years of hands-on DevOps experience

⦁ 4 years of experience interfacing with and deploying services to cloud platforms

⦁ 5 years of experience with Google Cloud Platform or AWS or Azure

⦁ 3 years working with Kubernetes in Cloud (AWS EKS or Google GKE or Azure AKS). Strong hands-on experience building enterprise scalable Kubernetes infrastructure

⦁ 3 years hands on experience with Terraform and Helm

⦁ Cloud network optimization

⦁ Experience in developing scalable micro services and API gateways

⦁ Experience with server oriented architectures and web platform applications with ability to define and integrate with APIs and REST services

⦁ Architectural governance and security review experience

⦁ Experience with agile tools such as Atlassian JIRA, GItLab or Github

⦁ Mastery of code repositories such as subversion / git and artifactory repos

⦁ Bachelor's degree from four-year college or university; Masters degree is a plus.

⦁ Cloud DevOps certification preferred, but not required.


Category: Information Technology

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0075895