Opportunities in the Upfront Portfolio


Credit Controller with German (FTC 12 months)



Accounting & Finance
Cluj-Napoca, Romania · Romania
Posted on Tuesday, July 2, 2024

Primary purpose of the role

  • To improve the company’s ageing profile and DSO status through focussed and consistently applied collection practises.

  • Optimise cash inflows and resolution of invoice queries/disputes, carrying out the collection of accounts receivable and monitor accounts receivable until they are cleared.

Your role in our mission:

  • Carry out reminder actions (telephone, dunning letters, etc.) according to weekly objectives and maintains accurate and up to date customer details and account records for the allocated portfolio of customer.

  • Effective use of Oracle Advanced Collection Module and other tools available to ensure prompt and efficient resolution of invoice queries and disputes which lead to payments being received in a timely manner.

  • Work with the Credit Control Team Leader on more complex disputes which may lead to escalation to the Disputes Resolution Team.

  • Successful achievement of all cash collection, invoice query and other targets set by the Credit Manager.

  • Provision of all required data for daily, monthly, internal and external reporting requirements to Credit Manager as per timetable agreed.

  • To build and maintain effective and productive relationships with internal and external customers.

  • To identify opportunities for continuous process improvement and work with Credit Manager to implement new processes and procedures.

  • Be a flexible member of the team & support other members of the department with their work activities when required.

Valued skills and experience:

  • German language level C1/C2.

  • English language level B2/C1.

  • Ability to perform under pressure and meet tight deadlines.

  • Good command of standard and company IT tools.

  • Good Knowledge of dunning process.

  • Excellent written and verbal skills, with a professional telephone manner.

  • Analyse with rigor the customer ledger, including over several periods.

  • Know the group rules for provisions in order to target reminder actions.

  • Good organisational and time management skills with the ability to deal with multiple demands on time and resource.

  • Proven track record in chasing historical debt and resolving problem debt in a timely manner.

  • Collection and management of Commercial or Corporate level customer accounts.

Discover what awaits you:

  • Discover Limitless Possibilities: Embark on an exciting journey with Iron Mountain, a global organization that embraces transformation and innovation.

  • Empowering Inclusion: Join a supportive environment where everyone's voice is heard, opinions are valued, and feedback is encouraged, fostering an atmosphere of inclusion and belonging.

  • Global Connectivity: Connect with 26,000+ talented individuals from 59 countries, opening doors to diverse cultures and fostering global learning opportunities.

  • Championing Individuality: Be part of a winning team that celebrates diversity and encourages individual differences to drive greatness.

  • Competitive Total Rewards: supporting your career at Iron Mountain, family, personal wellness, and wellbeing.

  • Embrace Flexibility: Experience the freedom of remote work, enabling a harmonious work-life balance.

  • Unleash Your Potential: Access abundant opportunities for personal and professional growth, preparing you for a digitalized future.

  • Valuing Every Contribution: Join a workplace that actively encourages and supports all talents, recognizing the unique impact of each individual.

  • Pioneering Sustainability: Contribute to our vision of fostering a sustainable and thriving workforce, leaving an enduring legacy for generations to come.

Category: Finance

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0075636