Opportunities in the Upfront Portfolio


Release of Information Manager



Birmingham, AL, USA
Posted on Friday, June 21, 2024


At Iron Mountain, our RELEASE OF INFORMATION MANAGER safeguard what our customers value most, from the everyday to the extraordinary. Here, you’ll be part of a dedicated workforce in a global company that celebrates the skills you bring for the benefit of our customers and each other. Read on to see if you may be a good fit in helping Iron Mountain Climb Higher.


*Competitive Pay and Benefits Package

*10% Bonus

*401K w/ Company Match

*Employee Stock Purchasing Program

*Referral Bonuses

*Tuition Reimbursement

*2 Weeks Paid Vacation, 7 Paid Holidays

*Medical, Dental, Vision Benefits available immediately

PAY: $90,000.00 + Annually (based on experience)

SCHEDULE: Monday - Friday 9:00am - 6:00pm

LOCATION: 3000 2nd Avenue South, Birmingham AL 35233


*Manage and monitor release of information workflow: adherence to policy and procedures to safeguard and protect patient privacy and protected health information.

*Analyze and maintain departmental service quality: including adherence to customer service level agreements, and compliance with state and federal regulations/HIPPA Regulation.

*Develop written goals and objectives: training, performance management and career development plans for Release of Information resources. Assess and define department training needs and participate in cross training, on-the-job training and new hire training. Administer HR policies including disciplinary action. Develop and monitor individual performance plans. Conduct annual performance appraisals.

*Compile department financial data: Release of Information metrics and communicate results. Investigate and solve questionable data/reporting. Recommend solutions and changes for improving district(s) financial performance. Work with Release of Information Manager on managing budget and expenses.

*Build external/ internal relationships: (Operations, Customer Service, Sales and Account Management) and external (customer) relationships through exceptional problem solving, ownership, and follow-through.

*Perform other duties as assigned.


*Associate’s or Bachelor’s Degree or equivalent experience required. R.H.I.T. credentials required.

*A minimum of 5 years of health information management, service industry or healthcare experience required.

*A minimum of 5 years supervisory experience required.

*Experience with managing human resources; developing and administering budgets; developing and administering processes; familiarity with electronic medical records and other automated systems within HIM; customer service oriented

*Familiarity with complex organizations and matrix management.

*Strong organizational and interpersonal skills; attention to detail and the ability to multitask.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0074323