Opportunities in the Upfront Portfolio


Imaging Production Supervisor



People & HR, Operations
Dallas, TX, USA
Posted on Friday, June 21, 2024

Imaging Production Supervisor

Oversee the day-to-day projects within the Imaging Center. Resolve issues, adhere to department standards, monitor timelines and results.


Key Responsibilities:

  • Provide daily direction to employees in order to accomplish multiple projects.

  • Manage project timelines including scoping incoming work, creating job instructions, training team members, managing quality and outcome of Customers orders, which includes extensive reconciliation.

  • Lead, mentor, cross train and provide accountable standards and measures to the department employees. This will include coaching through HR workflows and monitoring several production systems for your department.

  • Research and resolve customer issues, modify work procedures as needed to meet customer demand.

  • Ability to assist in the invoicing process.


Functional Knowledge, Skills, and Competencies:

Understanding of the imaging processes, demonstrated leadership skills with strong technical background and organizational skills. Demonstrated basic billing knowledge. This position requires strong computer skills in Microsoft and Google, specifically Excel and Sheets.

Business Expertise:

Basic understanding of project lifecycles.


Instrumental in driving production through the Imaging Center personnel by leading and mentoring the imaging personnel.

Interpersonal Skills:

This position is required to be an onsite position to work alongside your production team members.It may require some additional time in your day in order to meet/resolve internal/external goals/timelines. The position also requires good communication skills to communicate effectively with internal teams/staff, as well as, external parties. There will be interaction with multiple areas of Iron Mountain with greater focus on local market communication. External communication may consist of infrequent Customer visits, written and verbal communication.

Travel Requirements:

  • Total travel: 1%

  • Local travel (Depending on District): 1%


Preferred Education/Preferred Experience:

2 years college/2 – 4 Years

Compliance Obligations:

It is the responsibility of every Iron Mountain employee:

  • to comply with all applicable laws, rules, regulations, and company policies

  • to exhibit ethical behavior in accordance with our Code of Ethics and Business Conduct

  • to complete required training within the allotted time frame

US : Iron Mountain is an equal opportunity employer, and does not discriminate on the basis of race, color, creed, religion, national origin, ancestry, citizenship status, marital status, age, sexual orientation, disability, veteran status or other legally protected classifications under applicable federal, state, or local laws in making employment decisions.

CAN : Iron Mountain Canada Corporation (“Iron Mountain”) is an equal opportunity employer and employs qualified individuals based upon job-related qualifications regardless of race, religion, colour, sex, national origin, age, disability, sexual orientation, or any other status protected under applicable provincial, federal, or local law.

Ontario : Iron Mountain complies with the Accessibility for Ontarians with Disabilities Act and welcomes and encourages applications from people with disabilities. Accommodations are available on request for candidates taking part in all aspects of the selection process.

Category: Operations Group

Iron Mountain is a global leader in storage and information management services trusted by more than 225,000 organizations in 60 countries. We safeguard billions of our customers’ assets, including critical business information, highly sensitive data, and invaluable cultural and historic artifacts. Take a look at our history here .

Iron Mountain helps lower cost and risk, comply with regulations, recover from disaster, and enable digital and sustainable solutions, whether in information management, digital transformation, secure storage and destruction, data center operations, cloud services, or art storage and logistics. Please see our Values and Code of Ethics for a look at our principles and aspirations in elevating the power of our work together.

Requisition: J0075001