At CertifyOS, we're building the infrastructure that powers the next generation of provider data products, making healthcare more efficient, accessible, and innovative. Our platform is the ultimate source of truth for provider data, offering unparalleled ease and trust while making data easily accessible and actionable for the entire healthcare ecosystem.

What sets us apart? Our cutting-edge, API-first, UI-agnostic, end-to-end provider network management platform automates licensing, enrollment, credentialing, and network monitoring like never before. With direct integrations into hundreds of primary sources, we have an unbeatable advantage in enhancing visibility into the entire provider network management process. Plus, our team brings over 25+ years of combined experience building provider data systems at Oscar Health, and we're backed by top-tier VC firms who share our bold vision of creating a one-of-a-kind healthcare cloud that eliminates friction surrounding provider data.

But it's not just about the technology; it's about the people behind it. At Certify, we foster a meritocratic environment where every voice is heard, valued, and celebrated. We're founded on the principles of trust, transparency, and accountability, and we're not afraid to challenge the status quo at every turn. We're looking for purpose-driven individuals like you to join us on this exhilarating ride as we redefine healthcare data infrastructure.

What you will do

Lead initiatives to optimize and automate payer enrollment and licensing workflows, including provider record management.
Develop configuration capabilities that allow internal and external users to customize validation checks and process settings.
Build self-service functionality to support client-specific requirements and broader platform automation goals.
Incorporate client feedback, UX research and best design practices to ensure intuitive, user-friendly workflows that enhance client adoption and satisfaction.
Define and track key performance indicators and product health metrics to measure success and drive continuous improvement.
Collaborate with engineering to ensure scalability, security, and high availability of workflow automation capabilities, including UIs, APIs, and observability tools.
Partner with stakeholders across client success, growth, product management, and engineering teams to align initiatives with business goals.
Communicate the product roadmap, goals, and key performance indicators to stakeholders.
Stay informed on healthcare industry trends and regulatory changes to continuously improve payer enrollment, licensing and provider record management strategies.

What are our must haves?

7+ years of experience in product management, with at least 3 years leading enterprise software products for B2B clients, data management, or similar domains.
Experience in developing self-serve products for B2B markets, including automation tools and data validation frameworks.
Strong technical acumen with experience collaborating closely with engineering teams on data-intensive products.
Strong understanding of user-centered design methodologies and the ability to translate user qualitative and quantitative insights into actionable product improvements.
Proven ability to lead product initiatives from concept through delivery, focusing on iteration and rapid value delivery.
Excellent project management skills with the ability to prioritize and manage multiple initiatives.
Strong communication skills, capable of simplifying complex concepts and presenting roadmaps informed by feedback, market trends, and business goals.

What are our nice-to-haves

Startup experience is preferred, but not necessary.
Familiarity with healthcare data, including provider data management, claims processing, or data interoperability, is highly desirable.

At Certify, we're committed to creating an inclusive workplace where everyone feels valued and supported. As an equal opportunity employer, we celebrate diversity and warmly invite applicants from all backgrounds to join our vibrant community.

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